UNIDAD DIDÁCTICA 1. APPLIED PSYCHOLOGY IN EMERGENCIES

1. Historical introduction of psychology in emergencies
2. Emergencies: concept and classification
3. Evolution and theoretical foundations of crisis intervention
4. Psychosocial model of crisis
5. Psychosocial action in emergencies
6. Organization and functions of the psychosocial team in immediate intervention in emergencies
7. First-order psychological intervention
8. Second-order psychological intervention: techniques
9. Emergency prevention in public health

UNIT DIDACTIC 2. ACTION AFTER THE INCIDENT

1. Areas of application of psychological first aid
2. Assessment of the scene and reaction of the injured person
3. Psychological First Aid (PAP)
4. - Definitions and Concepts
5. - Objectives of PAP
6. - Phases of PAP (Slaikeu)
7. - Performance Tools in PAP: Verbal Communication (VC), Nonverbal Communication (CNV), Active Listening, Empathy, Negotiation, Assertiveness, Skills
8. Functions of the psychosocial team after the emergency
9. - Communication during rescue or evacuation actions
10. - Communication after rescue or evacuation
11. - Attentional distraction
12. - Debriefing or CISD (Critical Incident stress Debriefing)
13. - Defusing or Deactivation
14. - Demobilization
15. - Crisis Management Report
16. - Relaxation
17. Follow-up of affected persons after a critical situation

UNIT DIDACTIC 3. PSYCHOSOCIAL CARE IN TRAFFIC ACCIDENTS (TTCA)

1. Traffic accidents
2. Factors causing traffic accidents
3. Self-protection measures for professionals
4. Psychosocial intervention in TIA

UNIT DIDACTIC 4. PSYCHOSOCIAL CARE IN SUICIDAL CRISES

1. Definition and epidemiology of suicidal behavior
2. - Classification of the suicidal act
3. Myths about suicidal behavior
4. Epidemiological Issues Related to Suicide (Werther effect)
5. Risk factors for suicidal behaviors
6. - Risk factors for adolescent suicide
7. Explanatory models
8. Suicide Risk Assessment
9. General Psychological Guidelines for Action in Suicidal Gestures
10. Home Care or Hospital Admission
11. Suicide Crisis Intervention
12. Suicide: intervention with survivors
13. Suicide Prevention

UNIT DIDACTIC 5. PSYCHOSOCIAL CARE FOR VICTIMS OF SEXUAL ASSAULT

1. Basic aspects of sexual violence: concept and typology
2. Myths about sexual violence
3. Types of sexual aggressors
4. Detecting cases of sexual violence
5. Consequences of sexual violence
6. Intervention in case of sexual aggression
7. Emergency psychosocial care in case of sexual aggression
8. - Professional's attitude towards the victim
9. - Immediate intervention guidelines

UNIT DIDACTIC 6. PSYCHOSOCIAL ATTENTION TO CHILD MALTREATMENT AND SEXUAL ABUSE

1. Child protection and promotion framework
2. Definition and concepts related to maltreatment and sexual abuse in childhood and adolescence
3. Typology of child maltreatment
4. Risk factors
5. Characteristics of the aggressor
6. Attitude, behavior and consequences of child maltreatment
7. Psychosocial intervention from the out-of-hospital emergency in child maltreatment
8. - Treatment of child maltreatment
9. Recognition of the type of maltreatment through its signs
10. Detection and reporting of child maltreatment
11. Assessment of child maltreatment

UNIT DIDACTIC 7. PSYCHOSOCIAL CARE FOR ELDER ABUSE

1. Legislative framework
2. Definition of elder abuse
3. - Contexts of elder abuse
4. - Risk factors
5. - Consequences of elder abuse
6. Types of elder abuse
7. Psychosocial intervention from the emergency department
8. - Detection and notification of elder abuse

UNIT DIDACTIC 8. PSYCHOSOCIAL CARE IN THE COMMUNICATION OF BAD NEWS AND IN IMMEDIATE Bereavement MANAGEMENT.

1. Process of communicating bad news
2. - Communication strategies established by professionals
3. - Communication preparation
4. Reactions to the communication of bad news
5. - Attitudes of the professional
6. Variables involved in coping.

UNIDAD DIDÁCTICA 9. PSYCHOSOCIAL CARE IN THE EVENT OF MULTIPLE VICTIM ACCIDENTS.

1. Definition and general aspects of multiple-victim accidents
2. Appropriate responses to a multiple-victim accident
3. Classification of patients
4. Psychosocial intervention in multiple-victim accidents
5. - Objectives and areas of intervention
6. - Phase of repair and recovery after a multiple-victim accident

UNIT DIDACTIC 10. TELEPHONE INTERVENTION IN CRISIS SITUATIONS

1. Communication over the Telephone
2. Frequent Crises in Telephone Care
3. Crisis Intervention via Telephone
4. - Uniqueness of Telephone Care
5. - Advantages and Disadvantages of Telephone CI
6. - Intervention Objectives
7. - Action Priorities and General Guidelines for Telephone CI

UNIT DIDACTIC 11. PSYCHOSOCIAL CARE IN AN ANXIETY CRISIS

1. Conceptualization of Anxiety
2. Manifestations of Anxiety in the Population
3. Triggering Situations of Anxiety
4. Psychological Assessment of Anxiety Crisis
5. Psychosocial Crisis Intervention in Anxiety-Anxiety Crisis
6. - General Guidelines for Anxiety Intervention
7. - Breathing Techniques - Relaxation
8. - Elaboration of Fear Narratives
9. - Other Techniques

UNIT DIDACTIC 12. EMERGENCY CARE PROFESSIONAL WEAR OUT.

1. Critical Incident Stress
2. Empathy Attrition
3. Vicarious traumatization or secondary traumatic stress
4. Burnout or Burnout Syndrome
5. Main problems associated with psychosocial risks

TEACHING UNIT 13. PREVENTION OF PSYCHOSOCIAL RISKS WITH INTERVIEWERS: GOOD PRACTICES FOR SELF-CARE

1. Preventive action
2. Classification of psychosocial risks
3. - Identification and observation of symptoms
4. Coping strategies and adjustment of professional expectations
5. Identification of protective factors
6. - Development of emotional resources of resilience
7. - Coping and adaptation to stress
8. Recovery experiences
9. Professional support networks
10. Work-life balance
11. Individualized or group psychological assistance