Objectives

To know what human aggressiveness and violence are.

To know the factors that influence the manifestation of violence.

To contextualize violence in the health care setting.

To learn how communication between health personnel and patients takes place.

To identify tools to prevent violence in the health care setting.

Content

Methodology

Entre el material entregado en este curso se adjunta un documento llamado Guía del Alumno dónde aparece un horario de tutorías telefónicas y una dirección de e-mail dónde podrá enviar sus consultas, dudas y ejercicios. Además recibirá los materiales didácticos que incluye el curso para poder consultarlos en cualquier momento y conservarlos una vez finalizado el mismo.La metodología a seguir es ir avanzando a lo largo del itinerario de aprendizaje online, que cuenta con una serie de temas y ejercicios. Para su evaluación, el alumno/a deberá completar todos los ejercicios propuestos en el curso. La titulación será remitida al alumno/a por correo una vez se haya comprobado que ha completado el itinerario de aprendizaje satisfactoriamente.

What does it prepare you for?

With the Course in Violence to health personnel you will be able to acquire all the competences, abilities and skills necessary to know in depth the different conflicts that can arise in the health environment and what tools and skills can be put in place to solve and resolve them favoring a positive communication between the health personnel and the people attended in the different health devices.

Who is it aimed at?

The Course on Violence in healthcare personnel is aimed at students and professionals in the healthcare sector who wish to broaden their competencies and skills in patient communication and learn different guidelines for managing and resolving conflicts that may arise in their daily dealings with patients.

Career opportunities

With the Course in Violence in healthcare personnel you will be able to perform your professional healthcare qualification in a more effective and optimal way when facing and managing conflictive situations in the care and communication with the people attended in the healthcare environment. You will be able to implement actions that favor assertive communication between both parties.