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Outsourcing Course: Process Outsourcing

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About this course

This Outsourcing Course: Process Outsourcing can be aimed at business owners or managers who have functions related to analysis and decision making in a company. People interested in learning how to segment processes within an organization in or...

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University degree

100 h

Online

Titulacion

Qualification of Outsourcing Course: Process Outsourcing

Certificate of accreditation of the Outsourcing Course: Process Outsourcing with curricular value issued by Da Vinci University.

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Universidad Da Vinci

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Objectives

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Discover the Service Level Agreement (SLA) contract.

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To know first hand the best negotiation techniques.

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To know the quality that must be offered in the provision of the service.

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Acquire knowledge to calculate the costs of services and to be able to evaluate their outsourcing.

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Content

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Methodology

Entre el material entregado en este curso se adjunta un documento llamado Guía del Alumno dónde aparece un horario de tutorías telefónicas y una dirección de e-mail dónde podrá enviar sus consultas, dudas y ejercicios. La metodología a seguir es ir avanzando a lo largo del itinerario de aprendizaje online, que cuenta con una serie de temas y ejercicios. Para su evaluación, el alumno/a deberá completar todos los ejercicios propuestos en el curso. La titulación será remitida al alumno/a por correo una vez se haya comprobado que ha completado el itinerario de aprendizaje satisfactoriamente.

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What does it prepare you for?

With this Outsourcing Course: Process Outsourcing you will have the opportunity to learn the concept and characteristics of the Service Level Agreement (SLA) through which a company can carry out the outsourcing of some processes in order to focus on those that really add value. You will be a professional in the field of organizational optimization in a company.

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Who is it aimed at?

This Outsourcing Course: Process Outsourcing can be aimed at business owners or managers who have functions related to analysis and decision making in a company. People interested in learning how to segment processes within an organization in order to improve its profitability.

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Career opportunities

The professional opportunities of this Outsourcing Course: Process Outsourcing are those of consultant, advisor, analyst, area manager, manager, director, entrepreneur. Any position related to the organization of business processes. Develop your professional career, acquire advanced training and expand the frontiers of this sector.

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