Objectives

Gain knowledge of the cleaning process, maintenance, inventory management, quality standards and standard operating procedures.

Develop effective leadership skills, including communication, motivation, conflict resolution and teamwork.

Understand the quality standards required in the hospitality industry and know how to implement them in the housekeeping department.

Learn the relevant safety rules and regulations, as well as provide guidelines on occupational risk prevention and the implementation of safety measures.

Content

Methodology

Entre el material entregado en este curso se adjunta un documento llamado Guía del Alumno dónde aparece un horario de tutorías telefónicas y una dirección de e-mail dónde podrá enviar sus consultas, dudas y ejercicios. Además recibirá los materiales didácticos que incluye el curso para poder consultarlos en cualquier momento y conservarlos una vez finalizado el mismo.La metodología a seguir es ir avanzando a lo largo del itinerario de aprendizaje online, que cuenta con una serie de temas y ejercicios. Para su evaluación, el alumno/a deberá completar todos los ejercicios propuestos en el curso. La titulación será remitida al alumno/a por correo una vez se haya comprobado que ha completado el itinerario de aprendizaje satisfactoriamente.

What does it prepare you for?

The Hotel Housekeeping Course prepares you to assume leadership roles and responsibility in the management of the housekeeping department of a hotel, organize and supervise the daily tasks of the housekeeping staff, ensuring that the standards of cleanliness and quality established by the hotel are met to ensure that guests enjoy a clean, tidy and welcoming environment.

Who is it aimed at?

This Hotel Housekeeper Course is aimed at all people who want to develop their professional career in the tourism sector and in hotels and more specifically in the position of Hotel Housekeeper. Also to people who already work in this position and want to expand and update their knowledge about this job.

Career opportunities

The professional opportunities of this Hotel Housekeeping Course are related to jobs in the hotel industry such as hotel housekeeper or floor supervisor, housekeeping services coordinator, quality inspector or housekeeping consultant as well as other management roles in other lodging establishments.