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Home / FACULTAD DE TURISMO / Hotel Receptionist

Hotel Receptionist

Name: Educa University BV
Address: Keizersgracht 560-562, Amsterdam, AMS, 1017, NL
Telephone: 958 050 205
Price range: €€€

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About this course

The following ONLINE HOMOLOGATED HOTEL RECEPTIONIST COURSE is aimed at any person, student, unemployed, or professional in the hospitality industry who wants to train, expand and improve their knowledge in this sector or who want to get a UNIVER...

University degree

150 h

Online

6 ECTS (Créditos)

Qualification of Hotel Receptionist

University Degree in Hotel Receptionist with 6 ECTS University Credits. Continuous training that can be included in job vacancies and competitive examinations of the Public Administration.

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Objectives

To master the functions of the Front Desk department.

To analyze the operation of the Reception Department in relation to the rest of the Hotel Departments, especially with the lodging area.

Acquire the basic skills to deal with customers and reservations, in person and by telephone.

Learn the process of hotel invoicing and production

Handle information and offer it to customers, learning the correct spoken and written communication techniques.

Know the telephone system, its components and billing methods.

Content

Methodology

Entre el material entregado en este curso se adjunta un documento llamado Guía del Alumno dónde aparece un horario de tutorías telefónicas y una dirección de e-mail dónde podrá enviar sus consultas, dudas y ejercicios. Además recibirá los materiales didácticos que incluye el curso para poder consultarlos en cualquier momento y conservarlos una vez finalizado el mismo.La metodología a seguir es ir avanzando a lo largo del itinerario de aprendizaje online, que cuenta con una serie de temas y ejercicios. Para su evaluación, el alumno/a deberá completar todos los ejercicios propuestos en el curso. La titulación será remitida al alumno/a por correo una vez se haya comprobado que ha completado el itinerario de aprendizaje satisfactoriamente.

What does it prepare you for?

The HOMOLOGATED ONLINE COURSE OF HOTEL RECEPTIONIST of the Professional Family Tourism and Hospitality prepares you to know the quality standards of the establishment, the needs of the client in terms of reservations, assistance and information, attending communications, performing administrative, billing and commercial functions. Being a UNIVERSITY COURSE is APPROVED for OPPOSITIONS.